FREQUENTLY ASKED QUESTIONS

Enteya is a premium Indian imitation jewellery brand offering hand-crafted bridal sets, chokers, harams, Kundan jhumkas, bracelets, and rings plated in micro gold.

No. Enteya specializes in high-grade imitation and fashion jewellery. Our designs feature premium brass alloy bases, multi-layer micro gold plating, and hand-set Kundan and Polki stones.

Selected products, such as bangles and rings, offer size options. Color variations (e.g., Ruby Red, Emerald Green, Pearl White) are specified on individual product details pages.

Keep jewellery dry and away from direct contact with perfumes, hairsprays, or harsh chemicals. Store each piece in a zip-lock pouch or cotton-lined box when not in use.

Browse our catalog, select your desired items, click "Add to Cart", and proceed to checkout. Enter your delivery address and choose a payment method to confirm your order.

Once dispatched, you will receive an SMS and WhatsApp notification containing your courier tracking number and live status link. You can also track your shipment via our Order Help page.

We accept UPI (GPay, PhonePe, Paytm, BHIM), major Credit & Debit cards (Visa, MasterCard, RuPay), Net Banking, and Cash on Delivery (COD) for eligible pin codes.

Yes. All transactions are encrypted via 256-bit SSL protocols and processed through RBI-authorized payment gateways. We never store card details or PINs on our servers.

Orders above ₹999 qualify for Free Shipping. Express delivery takes 2–4 business days for metro locations and 4–6 business days for rest of India.

You can request a return within our return window (7 days from delivery) via WhatsApp support (+91 85904 10500) or email. Items must be unworn and in original packaging. Details are in our Returns & Refund Policy.

Yes! You can use Google Sign-In for fast, secure access to your customer account, order history, and saved shipping addresses.

Creating an account allows you to view your active orders, track package shipments, manage delivery addresses, and enjoy faster checkout on future visits.

No. Google Sign-In is strictly used for authenticating customer customer accounts. Administrative access to the Enteya backend is managed separately via strict internal role authorization.

Reach us directly via WhatsApp at +91 85904 10500 or through our Contact Us form. Our concierge desk is available Monday through Saturday.