CANCELLATION POLICY

1. Pre-Dispatch Order Cancellation

You may cancel your order free of charge at any time before the package is dispatched from our warehouse (typically within 12 to 24 hours of placing your order).

2. How to Request Cancellation

To request an instant cancellation, contact us immediately on WhatsApp at +91 85904 10500 or email Kreativeunion@gmail.com with your Order Number.

3. Post-Dispatch Cancellation

If your order has already been handed over to our courier partner, it cannot be cancelled mid-transit. In such cases, you may reject the package at the time of delivery attempt or request a return upon delivery in accordance with our Returns & Refund Policy.

4. Refund for Cancelled Orders

For prepaid orders cancelled prior to dispatch, 100% of the paid amount will be refunded back to your payment account within 3 to 5 business days.

5. Order Support & Customer Service